In this case study, Annabel and Ana Claudia describe the experience of taking a group in a global financial services company on a transformational journey to the experience of a higher level of harmonic vibrancy, through the development of new, more collaborative practices. These practices led to demonstrable improvements in performance and outcomes. As Annabel shares, “I am very grateful to have had a living lab that, despite the scarcity agreements and rules in its organizational structure, implemented initiatives that I had not seen in all my years of working with organizations. This was possible because the company incorporated the transformation process into the day-to-day activities of the corporate world.”
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